Industry
Utility outsourcing
Bill processing, meter reading data and customer communications.
Utilities are balancing new energy sources, new regulation and cost pressure. Outsourcing the repetitive processing work saves our utility clients 40–60% of fully loaded in-house cost.
5M+
Utility bills and documents processed
40–60%
Average cost savings
20+
Years in business
Processing
- Utility bill processing
- Meter reading data capture and validation
- Service order and work order data entry
- Exception handling under your business rules
Customer operations
- Customer communications and correspondence
- Chat and email support
- Billing enquiry handling
- Reporting and quality monitoring
Is outsourcing right for your business?
Call us or send a note and we will prove it with a free, no-cost, no-obligation confidential trial of our services.